BR500 VPN Currently Experiencing Intermittent Connectivity Issues. I'm on gigabit now and it locks. I just want to know if always have to manually reboot the router when that happens or if the light stops blinking automatically even though it was already 72hrs after it started blinking. The cable modem is scanning for a downstream channel. Sometimes it stays connected for a couple of hours, but sometimes it will drop over and over again in a 30 minute period until I get tired of rebooting it. Been surfing through the forum posts, and seen some isues similar to mine, so I'm hoping someone can point me at a solution. This is not a Docsys 3.1 modem like mine, it is a Docsys 3.0. But being boxed into a corner needing to get online for work and my son's school, on it goes. I tried to log into the modem interface, but without an active connection it would not let me. I am trying now to just copy and paste the images in but that isn't working either. Attachments have no such limitation.Of course, attachments have their own one-per-message limitation. If it works, then it is indeed a modem issue. It's been a super frustrating week with my connection and I'm trying every avenue possible to fix it.... to attach them, click on "choose file" under this text box when doing a reply. User account menu. It's funny, the modem lights never change when the connection drops. I've had to cave before and rent a modem for a month. However, it’s been more than 24hs already that the Modem started blinking the light for Downstream. Can anyone help me with this issue? Log In Sign Up. Been surfing through the forum posts, and seen some isues similar to mine, so I'm hoping someone can point me at a solution. No downstream channel is locked. It was working fine since I bought it in April 2016 until recently. This modem won't have that problem because it doesn't have that channel. There you go, it’s all purely default. So I go to Comcast and they give me a modem/router combo device. Two or more downstream channels are locked. Click to enlarge. If it doesn't, it points more at it being a comcast issue. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. https://www.spectrum.net/support/internet/compliant-modems-charter-network/. The power and SNR levels look fine for downstream. The time required varies. But I was surprised to hear that, she stated that gig service requires their modem ? The Netgear CM1000 has the following ports available on the back of the modem. Solid amber. Help Please! You can get it replaced and see what happens. Blinking green or white. I called spectrum here in California and they told me that I can’t use my own modem if Iam on gig speed.. My CM1200 downstream light blinks continuously, and I randomly drop my connection semi frequently, and I can't seem to figure out why after researching a number of place. I’ve restarted modem many time but that doesn’t work. However, I had periods that lasted that long occasionally with my own modem not dropping so I'm not convinced yet. I have the Nighthawk c7000 cable modem router. Be sure there are not coax cable line splitters in the between the modem and ISP service box. There's always the chance that its the modem. Do you have a screen snip of your modems connections page and logs? Press question mark to learn the rest of the keyboard shortcuts. In-line images must be approved by a moderator before others can seethem. Have you noticed when the modem rebooting or were you rebooting it during the logs? That helps. BR500 VPN Currently Experiencing Intermittent Connectivity Issues. Close. All I can figure is there is a problem with the line somewhere leading to my house, or twice now Comcast has fouled up the provisioning on the modem. When trying to connect, the upstream and downstream lights first go solid, then the internet light blinks, then the internet light goes out and the upstream and downstream lights start blinking continuously. I'm really hoping someone can help because I've had Comcast at my house three times this week, and although the power levels are much better now after they changed out most of the lines and equipment in my house, that downstream light still blinks and I'm still getting dropped connection, even though it is less than before. It's no wonder they were convinced this crap device they gave me would "solve my problem" and they could now say, see, told you it was your modem. I restarted and rebooted it several times. As soon as the tech left and I reconnected my modem (he had his meter on that line before leaving) it connected and then dropped right away after 1 minute. 3. Will it stop blinking automatically or I need to manually reboot the modem? Solid green or white. Off. WiFi 6 Access Points and devices are the future of WiFi. We hope you'll join the conversation by posting to an open topic or starting a new one. Also, if you have any splitters, amplifiers, or attenuators in line, remove them. > Does anyone know why my imported images of my modem screens aren't> showing? Posted by 5 months ago. After another hour of being on the phone with Comcast getting it set up, it's working and hasn't dropped my connection in over 6 hours. I just can't undersand what the issue could be. Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem, CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP. when you first log into the cm1200, its the internet connection icon. Plus it already dropped the wifi signal but not the internet signal once for a few minutes when only two devices were connecetd to it. CM 1000 modem downstream light blinking green. With netgear modems, the logs/connections pages clear on reboot. Thanks everyone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I can try to get my modem replaced with Netgear. It could be the comcast cmts or it could be the modem. CM1200 Downstream Light Blinking, Re: Help Please! Have the ISP check the signal and line quality UP to the modem. My power, upstream, and internet lights stay lit, and the downstream keeps on blinking. By the way, I rebooted the Modem through there and the downstream light stopped blinking. Back View. What cable internet service do you guys have? Turn off the router and then turn it back on to see if the Power LED turns green or white. Thanks for the reply! I am certain my connectivity issue was with the OFDM downstream channel not locking. Sorry, not sure I understand what you're asking. But also I am now keenly aware this is not the apples to apples comparison I was looking for to get a real answer to my issue. I just don't know what my recourse is at this point.... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Should I enable or change anything within here? Netgear CM1200 Modem (Question) Quick question, when the downstream light is blinking I read that it means it’s scanning for new channels. Just have no idea what to do anymore. However, I know it might do it again in the future. Next time it drops, then log into the modem and get the screen snip of the cable connections page and logs. The tech checked the signal levels of every line in the house, and actually removed one of the two power amplifiers the previous techs had installed. I have to be honest, I don't consider myself to be a conspiracy theory guy....but Comcast might just change my mind on this. 3. Upstream. However, it doesn't appear the logs get wiped upon reboot. For more details, refer to the Modem Lights section. Re: CM 1000 modem downstream light blinking green log into the cm1000 and get a screen snip of the cable connections page and the modem logs. Comcast swears that when they connect with their meter ALL channels lock, even the docsys 3.1 that isn't locking on my modem, and that the issue has to be my modem. I didn't think I could log into the modem if there was no internet connection, but next tmie it drops I will go in and see if I can capture all the stats and the logs again. Trying to add just one again below, if it doesn't become visible, can anyone advise with specific instruction as to how to insert an image into my post please? Also, if you have any splitters, amplifiers, or attenuators in line, remove them. WiFi 6 Access Points and devices are the future of WiFi. If it does, then it seems like the problem has to be on their end. CM1200 Downstream Light Blinking, Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem, CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP. Maybe it was the device. Internet is working normally, just the light that’s blinking. Does anyone know why my imported images of my modem screens aren't showing? ♂️. The only non-spectrum approved modem for gig service I can see is the CAX80 but its not released yet.
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