I explained that the flights were arranged, confirmed last June and we have paid the cost in full. If your situation is beyond the general help provided here, we’ll also let you know who you can go to for more in-depth help.
Beware if you are injured on a Grand Circle Trip and have Trip Mate Insurance. From fees to fuel purchase options, the process is enough to confuse even the…, If the coronavirus made your airline cancel your upcoming flight, you might be wondering how to get your refund. You will be automatically registered on our site. In a world filled with…, Renting a car can be complicated. We are processing your message. Reviewers write the most about Grand Circle Travel Tour and give it 3.4 stars out of 5. Review authors value the most Number of Destinations and Diversity of Products or Services. Do not choose Grand Circle since their insurance company isn't worth the paper its policies are written on: especially in these changing times. IF the trip goes as described, you'll have good value and quality. The country is polarized. In 2000 I made my first of 76 trips with Grand Circle and Overseas Adventure Travel. For more information, you can check in here.
You might be surprised, Royal Caribbean opens the door to volunteers for its test sailings, Update: More aboard SeaDream yacht have tested positive for Covid, report says, Don't leave future cruise credits on the table, Stuck at the intersection of politics and travel, Uniworld Boutique River Cruise Collection, Report: Passenger tests positive for Covid on SeaDream Caribbean cruise, Celebrity has it covered with new pricing plan, More hotels are reopening in the Caribbean -- here's the latest, Norwegian Cruise Line Holdings targets January for test sailings. When I read some of the complaints, I wonder if the person is one of those that can find fault with anything. What I dislike about GC is they don't even respond to your complaints, they just igore you and keep sending you more litature on future trips. At every major venue we had local guides that were knowledgeable, interesting, humorous, and spoke excellent English. We have travelled successfully with Elderhostel (Now Exploritas) for several trips, mostly outdoor adventure. to count towards your company rating, you can also leave a comment for this review. that business to include all Americans over the age of 50. Intrepid Travel. GCT often does not make air reservations for months They are always polite, but skirt the issue of speaking to a supervisor or someone higher up so we can resolve this issue. Perhaps their performances would have been better if she had died!
If you need help with any problem, please contact us through this form. Elliott Advocacy is a nonprofit organization that offers free advice and advocacy for consumers.
I just had the same issue. they would travel with the company again.". In May, I made a reservation for a tour of England/Scotland/Wales (departure 10/7/15) on the basis of assertions made by the GCT representative during a telephone conversation (one being that a full refund of monies expended would be refunded no matter when or why I cancelled).
Will travel insurance protect you during the coronavirus outbreak? We had a trip planned for the UK on June 4th but due to the pandemic, we decided to cancel our trip on April... We made reservations in early June, 2018 for the Romantic Blue Danube: Budapest departing on 6/7/2019., reservation confirmation #3688009. She reminded me about when I traveled to Istanbul with Grand Circle Travel in 2008 and one of our side trips was to see Turkish rug makers at their looms (this happened). Our friends and family were too frantic for us to travel in comfort. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Please assist us in resolving this problem as soon as possible. We had used them 3 times before but I will not use them in... We have traveled with Grand Circle and Overseas Adventure, 38 trips in ten years. Circle Corp. ran into some challenges last year after the Better Luxury Gold. Holiday Vacations.
The upshot is that I loose the almost $600 in travel insurance that I paid for the trip and will only be able to get a travel voucher for the rest of the money. Obviously, we would not continue to book trips with these companies if we were not very pleased with the service, the food, the itinerarys, the tour directors, and all of the aspects that make up a trip.
Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. We have been *extremely* pleased on 8 of those trips and mostly pleased on the other trip (which was many years ago, we find the trips just keep getting better). The rest of the ship was cool and comfortable. we think GCT would back up up with this with trip tik., otherwise... HAVING TO PAY INSURANCE WHEN NO TRIP WAS TAKEN DUE TO TERRORISM.
Thank you, Expect no recourse, unless it comes with a price, and NO service support. in 1997 they established Grand Circle Small Ship Cruises with a If you are injured with Grand Circle, be prepared to handle all medical necessities and communication yourself including pushing a wheel chair. For some reason they didn't register the change and sent me final information for the first trip. 347 Congress Street Boston, MA 02210https://www.gct.com/, Main: (617) 350-7500Toll Free: (800) 321-2835, To make a new reservation: (800) 221-2610, Note: When using primary contact it is suggested that consumers cc the email to: [email protected]. Mary Elder [protected] and Jerry Elder [protected], By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I asked why the company did not honor what I had been told during my booking call. The top rating is A +, which sure makes GCT and OAT look like awinner. She said that someone would review the call and get back to me by 7/29. I always thought that they did a great job, and have recommended them to many people. Grand Circle CEO Alan the same thing has just happened to me. I am amazed at the value Grand Circle can offer especially to a single traveler. Grand Circle Travel Grand Circle Travel Customer Care. Get contact details that poster left for the company. We did not go to Paris due to terrorist attacks. Terrorism is a covered reason for some policies but not for others, so check with individual insurers. I am a customer can someone contact me 864-760-5591, Prime Solutions - debt solution/credit management, Dear Verde - Never received items purchased, Blue World Pools - don't do business with them, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Grand Circle Travel was first mentioned on PissedConsumer on Apr 04, 2008 and since then this brand received 71 reviews.. Grand Circle Travel ranks 8 of 156 in Cruises and Ships category. When I returned from my trip, I discovered that I owed the $100 plus the disallowed discount. The price level of this organization is medium according to consumer reviews. said in a statement that "97% of Grand Circle travelers say that we feel we should get our $225 trip money back (as well as trip cost) as we could not travel due to the terrorism. She will not make this trip flying on her own outside of the U.S which we told the staff when we made the original arrangements. And the wording is especially finicky -- if a bombing in your homeport the week before embarkation leaves the terminal functioning normally, you won't be eligible for a refund; if bombs have destroyed the terminal, you will.".
166,000 travelers in 2007. We have done 7 river cruises with them and plan to do many more. The specific requested trip was to Brussels & Belgium. I asked to listen to the call but they refused. My husband's sister Joan Smith will be traveling with us. Having said that, this evening I received a call from someone unknown to me. Review #1105974 is a subjective opinion of poster. Review #905838 is a subjective opinion of poster. We have traveled with other companies in the past, but always come back to the Grand Circle family. (Wasn't ill when I began the trip, but developed symptoms six days into the trip.) Wow! And I have not found a cheaper comparable company (yet) and am interested in which ones you are comparing OAT's itinerary to that are comparable when you complained that the optionals & extensions should have been included in the main itinerary (you did not say whether the prices too were comparable). In 1993,
Write a private message as Grand Circle Travel verified representative. Copyright © 2020 Northstar Travel Media, LLC. Consumer advocacy is difficult and dangerous work. On 3/11 we talked Our content is free because we may earn a commission if you purchase products after clicking ads on our website. GCT has perfected the home-visit concept in which about 6-8 of us met and dined with a local native family to experience first-hand how a middle-class local lives, works, and enjoys life given their individual circumstances.
Determine whether Grand Circle Travel grew or shrank during the last recession.
I was under a lot of pressure to just get the change done, it was next to last day that change was allowed, and it was so far in the future that I had no commitments and all dates would have been equal.
Thank you to Grand Circle and Overseas Adventure. 1998).
I believe the wearing of masks is a simple and practical solution to prevent the spreading of germs and I'm disappointed that GCT didn't act accordingly in a prompt manner. Review #755970 is a subjective opinion of poster. But I do not want to travel with them since, as so many others have noted, they lack integrity. For this reason, we will never book a trip with GC again. We got a call back from the supervisor who said she was working on it but it would take more time. We are Very concerned that this situation isn't being given Priority treatment. Lewises, the company has grown from $27 million in sales and 5,000
Guides don't know your names after you've just spent 10 days with them! What can we help you with? We did note that there seemed to be a multitude of optional excursions (no prices given) and trip extensions (prices given and seemed reasonable) to add to the basic price.
So GCT is not out any money for such early cancellations Grand Circle Travel ranks 8 of 156 in Cruises and Ships category.
Grand Circle Travel Overview. But, one size does not fit all.
(Annual sales and employees). We have had 9 trips w/ OAT (Overseas Adventure Travel), and just signed up for a 10th. You must be very efficient at email with On Call. My only complaint about OAT is that they are too quick to fire great tour guides due to the (minority) of complaints about said tour guide. The Cruise Critic in his article on this states: "What are my options if a country's political situation deteriorates before my cruise starts? But don’t go anywhere without…, There are a few basic things you have to know about booking travel. They treat the people like Dirt You are just a number and we cannot do anything about that. The GC agent in Amsterdam was never told to expect an injured traveler and in fact, there was only one representative for 122 people for the land tour in Amsterdam. Today, Grand Circle … PissedConsumer1242028.
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